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August 2007

Recruitment now the most valuable professional service in current market situation

As the Asia-Pacific region's Hospitality industry staffing crisis continues to bite, HRCI Executive Search Managing Director’s Michel Monticone has underlined the value professional recruitment services can provide staff-strapped employers looking to succeed in the ever-escalating ‘war for talent'.
Michel said the staffing crisis showed no signs of letting up and getting the human capital factor right had become critical to a company achieving success in the current environment.
"In the current market, human capital has become vital to a company's success. Being connected to the right and best talent in the market place can prove to be the fundamental difference between success and failure in this tough environment," he said.
"This is where a professional recruitment service, such as HRCI, provides the point of difference.
Michel said one of the key benefits of using a third party consultancy was the fact that it afforded employers full exposure to ‘passive' candidates'.
"Instead of choosing the best candidate that applies for a job, a client can enlist consultancy support to widen their selection parameters and choose the best ‘available' candidate in the market.
"An added benefit is that professional consultancies provide clients with the assurance of a thorough candidate background check and psychometric profiling.
"And the situation works well in both directions. Candidates, reluctant to respond to direct advertising, are fully aware of the professional ‘safety' factor when dealing with consultancy firms.
For more information, please visit us at: www.hrcinet.com

Top restaurants accused of overcharging diners for champagne


Britain’s top restaurants have been accused of using their accolades and awards to overcharge customers for champagne.
Restaurants including Heston Blumenthal’s three-Michelin-starred Fat Duck and Raymond Blanc's two-Michelin-starred Le Manoir aux Quat' Saisons have been criticised by a food and drink writer for charging "hideous" amounts for the fizzy drink.
Martin Isark carried out the research into champagne and wine costs in restaurants across the country. He said champagne at some of the country’s top restaurants has become “far too expensive” adding there is an “unexplained variation” in price between restaurants offering the same quality dining experience.
Isark found that the same bottle of non-vintage Bollinger champagne, which costs £27 on the high street, could vary from £55 (Ransomes Dock in London) to £90 (both Le Manoir aux Quat' Saisons in Oxfordshire and The Fat Duck in Bray).
He also found an even bigger price difference when it comes to vintage champagne with a bottle of 1995 Taittinger ranging from £145 (Kettners in London) to a staggering £255 (Le Manoir).
Isark said: "There's no doubt that great food enhances the pleasure of drinking wine and champagne but it can sour when you realise that a restaurant down the road of similar quality is selling it hundreds and sometimes thousands of pounds cheaper."

Highly anticipated Capella Hotels and Resorts brand debuts: Hotels in Austria, Ireland Open in 2007, with four more set for 2008

When Horst Schulze unveiled plans in October of 2005 for a new luxury hotel brand to be called Capella Hotels and Resorts, the hospitality industry took notice. Schulze, after all, was the legendary hotelier who had led Ritz-Carlton to prominence and who was now describing his vision for a hotel brand that would set new standards for personal service and world-class amenities. Less than two years later, that vision has become reality. Recent ceremonies at Schloss Velden, a Capella Hotel, set in a breathtaking lakeside locale beneath the Alps in Velden, Austria, marked the official launch of the Capella Hotels and Resorts brand.
Speaking to guests during June ceremonies celebrating the opening of Schloss Velden and the launch of the Capella brand, Schulze commented, "Capella represents the opportunity to paint my finest canvas. I'm so gratified that this 'artwork' can now be unveiled in such a beautiful setting. Most of all, I'm pleased that you, our guests, can make Capella your own. We look forward to welcoming you at Capella Hotels and Resorts around the world in the months to come."
www.capellahotels.com


Kingdom buys Jakarta Four Seasons


Kingdom Hotel Investments has announced the acquisition of the Four Seasons Hotel Jakarta for US$48 million.
The acquisition is KHI's first in Indonesia and reflects the Group's investment and diversification strategy in high growth emerging markets.
The hotel opened in 1995 as the Regent Jakarta and following a substantial refurbishment, was reopened in July 2004 as the re-branded Four Seasons Hotel Jakarta. It is located in the heart of Jakarta's Golden Business Triangle, the commercial, political and cultural hub of Indonesia. This 365-room hotel is one of the most established hotels in the region. It has good access to the international airport and city attractions such as the National Monument.
This transaction further expands KHI's portfolio in Asia to nine properties in seven countries, which now includes the Indonesian hotel market; a market showing real signs of recovery and development, fuelled by economic growth and increases in travel and tourism to the region.
KHI will own an 81.9% stake in the hotel.
HRH Prince Alwaleed Bin Talal, Chairman of KHI, said: "We continue to see considerable potential and opportunity in the Asian region and are delighted to be announcing today our first investment in the rapidly growing Indonesian hotel market."
Sarmad Zok, Chief Executive Officer of KHI, said: "The timing of this acquisition reflects the Company's ability to acquire existing assets with a growth perspective, which in this case will be driven by the market and KHI's active asset management. The Four Seasons Hotel Jakarta is one of the most established hotels in Jakarta with a strong banquet and conference business in a market of high corporate demand. It is in a very central location, close to demand generators and will launch KHI into another dynamic, emerging market territory."

Former Orient-Express executive returns to company to take top role


In a dramatic U-turn, Paul White, who resigned from his role as chief financial officer at Orient-Express Hotels in May, has returned to the company as chief executive officer.
White replaces Simon Sherwood, the former chief executive who resigned after 13 years service in February.
Incoming White will take control of the group on 10 August despite being offered a job at “another major organisation”.
He said: “We are exceptionally well placed to take advantage of the opportunities currently afforded by the marketplace and by the appetite of discerning travellers for distinctive travel experiences.”
James Hurlock, chairman of the board of Orient-Express Hotels, added: “During the search period, Paul was offered an opportunity with another major organisation; however, we are delighted that he has chosen to lead Orient-Express Hotels into its next stage of development.”
Orient-Express, which runs 49 hotels, restaurants and the famous luxury train service, has long been tipped as the next hotel group to attract the attention of private equity as well as luxury hotel operator Von Essen, which is reportedly keen to buy Orient-Express’s European properties.


Martin Lowery has been promoted to Senior Vice President Organizational Development and Chief Learning Officer at Hilton Hotels Corporation. He has been with the company since 1982 and most recently held the title of Vice President Human Resources/Education Professional Development.

Olivier Maumaire has been promoted to General Manager of the Costa Rica Hilton Papagayo Bay. He was most recently at the Caribe Hilton as Director of Operations and Regional Director of Food and Beverage for Hilton Caribbean.

Pierre-Alexandre Maillard is the new General Manager at the Hotel Carl Gustaf in St. Barthelemy. He was previously the General Manager of the Hotel Napoléon in Fontainebleau.

Alessandro Cabella has been appointed Vice President and Resort Manager at the One&Only Ocean Club in the Bahamas. For the past year, he was the Hotel Manager at the Grand Hotel Europe in St. Petersburg, part of Orient Express. Cabella had previously already worked for One&Only, as Resident Manager of Le Touessrok on Mauritius.

Richard Raab is replacing Attila Gyulai as Director of Food and Beverage at the Four Seasons Great Exuma. He comes from the Four Seasons London and made prior stops at the Four Seasons Maui, the Four Seasons Beverly Hills and the Four Seasons Cairo.

Rory Slater has been named Director of Food and Beverage at the Peninsula New York. He was previously the Director of Food and Beverage at the Mayfair in London.

Tara Grand has joined London’s Maybourne Hotel Group (the Berkeley, Claridge’s, the Connaught) as its Los Angeles-based Head of Entertainment Sales. She had been a Sales Manager at the Four Seasons Los Angeles for the past two years, after transferring from the Four Seasons Los Angeles Worldwide Sales Office, where she represented the Four Seasons Tokyo at Chinzan-so.

Olivier Rousselle has joined the Luxe on Sunset as Executive Chef. He was most recently in the same position at Camden House in Beverly Hills for the past two years. Previously, he spent two years in France at the Le Florida in Verduzan and Les Jardins de l’Opéra in Toulouse. Before moving to France, he served as the Executive Chef at Michael’s in Santa Monica for four years.

David Werly transfers to Le Cirque Las Vegas as Executive Chef. He has been the Executive Sous Chef at Le Cirque New York. Werly had joined the company in 2002 and served as both Executive Sous Chef and Executive Chef at Le Cirque Mexico City.

Alexandre Firer is the new Rooms Division Manager at the Hotel Carl Gustaf. He was previously with the Royal Monceau in Paris as Meetings and Incentive and Spa Manager.

Ivan Artolli has been appointed General Manager of the Balmoral in Edinburgh, replacing Debbie Taylor. He joined Rocco Forte Hotels in 2000 as General Manager of the Hotel Savoy in Florence and in 2002 moved to Brussels to manage the Hotel Amigo. Previously, he had served as Director of Sales and Marketing at the Plaza Athénée in Paris and the Villa d’Este Grand Hotel.

Patrick Phillips was named General Manager of the Sofitel Royal Casino in Cannes Mandelieu. He spent the past five years with the Lucien Barrière Group as General Manager of the Hôtel du Golf in La Baule.

Eric Thomas is the new General Manager of the Grand Hôtel des Thermes, in Brides-les-Bains, succeeding Danièle Féchoz. Since July 2003, Thomas had been the Director of Operations of Les Thermes d'Evian. He previously was the Manager of the Abbaye des Vaux de Cernay.

Nick Yarnell is the new Director of Rooms at the Four Seasons George V. He had joined Four Seasons in 1999, following several years at the Savoy Hotel Group in London. Recent positions included that of Director of Rooms at the Four Seasons Maldives.

Olivier Voarick has been named Director of Operations, France, for Ladurée, Paris’s most famous Salon de Thé since 1862. For the past five years, he had been at the Chateau de l’Ile in Strasbourg, as General Manager. Previously, he had worked at the Chateau d’Esclimont, the Hotel Ambassador Concorde and the Hotel du Louvre Concorde.

Stéphane Gras has transferred to the Four Seasons Prague as Director of Food and Beverage. He was most recently at the Four Seasons Hualalai where he had been the Assistant Director of Food and Beverage since November 2005. A Lausanne graduate, Gras previously held various food and beverage management positions at the Four Seasons Newport Beach, the Four Seasons Austin and the Four Seasons New York.

Vanina Sommer has been named Director of Public Relations for Concorde Hotels and Resorts. Since January 2003, she held a similar position in Europe for Starwood Hotels and Resorts.

Régine Ritzenthaler has been named Sales Manager at the Hotel Carl Gustaf, based in France. Ritzenthaler was previously with Le Méridien Etoile and the Royal Monceau in Paris.

Delphine Daniel has joined the pre-opening team of Rocco Forte’s Le Richemond in Geneva as Executive Housekeeper. She previously held the position of Executive Housekeeper at both the Hotel President Wilson in Geneva and the Imperial Palace in Annecy, France.

Simone Pietri will be joining Le Richemond as Front Office Manager, having previously been the Concierge at the Hotel de Russie in Rome. Prior to joining Rocco Forte Hotels, she served as Assistant Guest Services Manager at the Regent Wall Street and as Front Office Intern at the Ritz-Carlton Chicago.

Leonardo Temperini has been appointed Director of Food and Beverage at Le Richemond. He joined Rocco Forte Hotels in 2000 as Bar Manager at the Hotel de Russie in Rome, where he was later promoted to the position of Director of Food and Beverage.

Mickael Meunier has joined the Hotel Meurice in Paris as Restaurant General Manager. He was most recently the General Manager at Café Boulud Palm Beach after serving as Assistant General Manager at Café Boulud New York.

Rémy Brigaudin has joined the Dubrovnik Palace in Croatia as Executive Chef. Most recently, he oversaw the opening of the Mövenpick Resort Taba as Executive Chef after serving as Executive Chef at the Conrad Cairo for two years.

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